Thank you for taking the time to do this interview.
Your presentation at JIRACON21 is imminent, how did that come about?
For some time now, I've been thinking about the question: Can we manage large environments with the Atlassian Jira Cloud? I thought JIRACON21 was the perfect event to shed light on and discuss the topic in the Atlassian community. Because in contrast to servers or data centers, it is a bit trickier to find a solution for managing large instances in the cloud. Apps such as Structure or ScriptRunner can help — and from my project experience, I know further tips and tricks for better managing large environments in the cloud. Without further ado, I applied to be a speaker at JIRACON21 with this topic and was accepted. However, I will now present another topic — no less important.
Does that mean that you have spontaneously changed your subject again?
Yes I noticed that only a few topics on technical cloud migration were planned in the list of speakers. Since this area is very important and I deal with it every day together with Jodocus, I have now focused my presentation on another question: How do you successfully migrate your server to the Atlassian Cloud? After all, with the shutdown of Atlassian Server from February 2024, this will affect everyone in the Atlassian community.
How do you approach your presentation about successful cloud migration?
First, I will explain the reasons for migrating to the Atlassian Cloud with some data and facts. For example, that 95% of new Atlassian customers are already choosing the cloud. I would then like to talk about Atlassian's migration program and discuss the methods.
Atlassian itself provides many resources for successful cloud migration. You're revealing a few more important insights, right?
Exactly, Atlassian offers many documents and also excellent support for cloud migration. I would also like to share some experiences from previous cloud migration projects. At first glance, these are simple things that an Atlassian expert should definitely know when migrating to the cloud. Because there is often a simple solution that is just waiting to be used. For example, you should request certain Atlassian tools via a support ticket to migrate faster. There are also flags — features that can only be enabled by Atlassian — but they are not in the official Atlassian documentation. For example, this involves site imports, which would sometimes take 10 hours or more, and are completed in less than an hour with the help of Atlassian.
Apps are also a big issue when it comes to cloud migration. Are you going into that?
Yes, apps are a central component of successful cloud migration. In addition to recommendations of useful and alternative apps to server apps or data center apps, I will also address the analysis of existing apps. Because before migrating to the cloud, you can save yourself a lot of time and money by only migrating the apps that the company actually uses.
In addition to the technical aspects, is there anything else you need to consider when it comes to a successful cloud migration?
However! Admins and migration engineers who perform the migration must have full access to all data. However, some customers initially deny full access to all data — sometimes due to data protection reasons. It is then necessary to convince with the right arguments and initial trust. That's why I also give a tip or two that is not just technical — to strengthen trust between customers and service providers. I also know it from working and working on projects with Jodocus: You become part of the company for a certain period of time and have full access to all data. So look forward to valuable tips on how to communicate with your customers.
What else can you say about working with Jodocus?
There is a unique team spirit that employees not only live among themselves, but also share with their customers and partners like me. Clear agreements and responsibilities are just as much a part of this as joint motivation and fun at work. The latter is primarily due to exciting customers and correspondingly exciting projects. This makes me happy every time I work with the Jodocus team to develop solutions for customers. In addition, as an Atlassian expert, I particularly appreciate the close collaboration between Jodocus and Atlassian. This is about more than just support — it's a great exchange that gives me lots of exciting insights.
One last question: What are you particularly looking forward to during your presentation at JIRACON21?
Definitely to the discussions and Q&As — simply to the exchange among like-minded people in the Atlassian community!
As an Atlassian Platinum Solution Partner, Jodocus GmbH specializes in optimizing ITSM and digitizing business processes with Atlassian products. From locations in Hamburg, Hörstel, Düsseldorf, Kiel and Kulmbach, the experienced team of IT and cloud experts as well as process and project management specialists serves a wide range of industries: from German medium-sized companies and large companies such as banks and insurance companies to international big players.