Jira Reporting: Best Practices for Effective Data Analysis

Jira is a widely used project management tool with powerful reporting capabilities to help teams visualize and analyze their data. Jira reporting enables teams to track progress, identify issues, and make data-driven decisions. This article will discuss best practices for Jira reporting and how to create compelling Jira reports to help your team achieve effective data analysis.

Jira Reporting: Understanding the Basics

Jira's built-in reporting tools are easy to use and can provide valuable insights into your team's performance. Jira offers several out-of-the-box (OOTB) reporting options that can help you track and monitor your team's progress. These reports include burndown charts, sprint reports, velocity charts, time tracking reports, and many more. In addition to these reporting options, Jira provides powerful dashboards that allow you to create a customizable, real-time view of project and issue data. With Jira dashboards, you can display charts, tables, and other data types that help you monitor and track progress.

Apart from the out-of-the-box Jira reporting features, Atlassian Marketplace partners provide a variety of add-ons and connectors that elevate your reporting capabilities. These connectors facilitate seamless Jira integration with other systems, including business intelligence tools and data visualization software, while the reporting add-ons deliver extra reporting functionalities. By leveraging both options, users can create comprehensive and custom Jira reports that yield profound insights into project performance.

Types of Reports Generated in Jira

Jira offers various reports that provide different views of your team's progress. Some of the most common types of reports include:

Agile Reports

Agile Reports providing an understanding of your team's agile development process, including sprint reports, burndown charts, and velocity charts. These reports are designed to help teams track and analyze their work using Agile methodologies like Scrum and Kanban. Key Agile reports in Jira include:

  • Burndown Chart: Tracks remaining work in a sprint, comparing actual to ideal progress.
  • Burnup Chart: Displays cumulative completed work against total sprint scope.
  • Sprint Report: Shows work completed, in progress, and not started during a sprint.
  • Velocity Chart: Illustrates the team's average work completion rate across sprints.
  • Cumulative Flow Diagram: Visualizes workflow stages over time, highlighting bottlenecks and balancing work distribution.
  • Control Chart: Analyzes cycle or lead time, displaying process stability and helping identify outliers.
  • Epic Report: Tracks the progress of individual epics, breaking down completed, incomplete, and unestimated tasks.
  • Release Burndown: Shows remaining work per release, highlighting scope changes and predicting release completion.
Jodocus Jira reporting agile reports
Agile Reports in Jira

To find Agile reports in Jira, navigate to your project, access the Agile board, and click the "Reports" tab above the board. Select a desired report from the list or use the search bar to find a specific one. Customize report parameters as needed.

Issue Analysis Reports

Issue reports in Jira help to track the progress of specific issues or projects, including issue statistics, issue history, and time tracking. Some standard Issue Analysis reports include:

  • Average Age Report: Shows the average age of unresolved issues, helping identify potential bottlenecks.
  • Created vs. Resolved Issues Report: Compares issue creation and resolution rates, highlighting overall project health.
  • Pie Chart Report: Visualizes issue distribution based on selected attributes, like issue type or assignee.
  • Resolution Time Report: Displays the time taken to resolve issues, aiding in process improvement.
Jodocus Jira reporting issue analysis reports
Issue Analysis Reports in Jira

Access Jira Issue Analysis reports by navigating to your project, selecting "Reports" from the left sidebar menu, and choosing a report under the "Issue Analysis" category.

Forecast & Management Reports

Forecast & Management reports in Jira assist with planning, resource allocation, and project forecasting. The three key reports are:

  • Version Workload Report: Displays the workload per user for a specific project version, helping balance resources and plan effectively.
  • Time Tracking Report: Compares logged and remaining time estimates for issues, aiding in workload analysis and resource management.
  • User Workload Report: Shows the workload per user across all project versions, enabling efficient resource allocation and workload balancing.
Jodocus Jira reporting forecast und management reports
Forecast & Management Reports in Jira

To find Forecast & Management reports in Jira, navigate to your project, click "Reports" in the left sidebar, and look under the "Forecast & management" category.

Jira Reporting Gadgets and Add-ons

Reporting Gadgets for Jira are built-in tools that enrich your Dashboard with customizable project performance insights. Essential pre-installed gadgets include:

  • Issue Statistics: Facilitates a deeper understanding of issue data by breaking it into specific categories and helping teams identify trends and areas for improvement.
  • Pie Chart: Offers a visual representation of issue data, making it easier to comprehend and compare different aspects of project performance.
  • Recently Created Issues: Helps teams monitor the pace of issue creation and resolution, providing insight into overall project health and progress.
  • Two-Dimensional Filter Statistics: Allows users to analyze issue data more comprehensively by presenting it in a configurable table format, enabling more informed decision-making.
  • Created versus Resolved Issues: Compares issue creation and resolution rates, providing an overview of project balance and health.
  • Resolution Time: Shows the average time to resolve issues, helping teams identify bottlenecks and improve processes.

The full list of pre-installed gadgets can be found here.

Add these gadgets to your Dashboard by selecting "Add Gadget" and searching for the desired option.

To further expand your project management capabilities, explore reporting add-ons from the Atlassian Marketplace. These third-party tools offer additional features like advanced filtering, custom report builders, and cross-project reporting. Integrating add-ons with Jira's built-in gadgets allows you to create a powerful, tailored project management experience that meets your organization's unique needs.

Advanced-level Jira Reporting with Business Intelligence Tools

For organizations seeking more sophisticated Jira reporting options than those provided by default, Alpha Serve's BI Connectors for Jira present a powerful solution. These apps facilitate seamless integration with top-tier BI tools like Microsoft Power BI, Tableau, Oracle Analytics, and more. Export any Jira data, including app-specific data, to your preferred BI tool to gain in-depth insights, ultimately improving decision-making and project management processes.

BI Connectors for Jira offer a range of valuable features:

  • User-friendly Jira data export without coding
  • Precise data export with advanced filtering options
  • Automated ERD diagrams for data relationship visualization
  • Scheduled data updates
  • Robust data security measures
  • Streamlined sharing and permission controls
Jodocus Jira reporting Alpha Serve’s BI Connectors for Jira
Alpha Serve’s BI Connectors for Jira

Investing in business intelligence software for Jira reporting can give organizations a range of advantages over relying solely on Jira's built-in reporting features. Here are some potential benefits to consider:

In-Depth Data Analysis: Combine data from multiple sources, such as enterprise tools, project management systems, financial management platforms, ITSM, and more, to create comprehensive data models.

Unlimited Visualization Options: Explore various visualization possibilities to understand your data better.

Customizable Reporting: Utilize numerous Jira custom fields and marketplace app-specific fields to generate tailored reports.

Multi-Project Reporting: Consolidate reporting for multiple Jira projects.

Enhanced Accessibility: Share reports effortlessly with various stakeholders, even those without Jira access.

You can find all of Alpha Serve's BI Connectors for Jira on the Atlassian Marketplace.

Jira Reporting Best Practices

While Jira offers robust reporting capabilities out of the box and integrates with advanced BI tools, understanding best practices for utilizing these features is critical for success. This section will explore Jira reporting best practices to help you streamline your reporting processes and optimize project management efficiency.

1. Determine the purpose of the report

Before creating a report in Jira, it's crucial to identify the purpose of the report. What information needs to be conveyed? Who is the audience for the report? Answering these questions will help ensure the report is customized to meet the company's specific needs. For example, a report for upper management may focus on high-level project metrics. In contrast, a report for the development team may provide more detailed information about issues.

2. Choose the correct report type

Jira offers a variety of report types, each designed to provide specific insights into project performance. Choosing the right report type is critical to ensuring the report provides valuable information to stakeholders. For instance, an issue report may be appropriate for providing details about specific projects. In contrast, a time-tracking report may be better suited for analyzing how much time is being spent on tasks.

3. Customize your reports

Jira offers many reporting options, including pre-built reports, gadgets, and customizable reports. Take the time to explore these options and tailor them to your specific needs. Use custom fields and filters to ensure your reports reflect the most critical data. If you want to track the estimated vs. actual time spent on a task, you can create a custom field to track this data. Similarly, you can filter out low-priority tasks and irrelevant to your current reporting objectives.

4. Keep the report up-to-date

Jira reports should be updated regularly to ensure that the data being used is accurate and up-to-date. Outdated data can lead to correct conclusions and effective decision-making. When creating a report, make sure that the data being used is current and that the report is updated as new information becomes available. For example, you can schedule reports to be sent to team members regularly, such as at the end of each sprint. It ensures that everyone stays up-to-date on the latest project data without spending time manually generating reports.

5. Share reports with stakeholders

Successful project management relies on open communication and a transparent work environment. Sharing reports regularly with internal and external stakeholders is crucial to this approach. As a best practice in Jira reporting, it promotes collaboration and transparency, ensuring that stakeholders are well-informed and fostering trust and accountability within the team. Furthermore, this engagement empowers stakeholders to identify potential risks early on, drawing upon their diverse perspectives to enhance decision-making and contribute to overall project success.


Effective reporting is not just important but critical for successful project management, and Jira provides powerful tools to empower businesses with indispensable insights, enabling them to make well-informed strategic choices. By following the best practices for Jira reporting outlined in this article, companies can create reports that promote transparency and collaboration, streamline reporting processes, and drive project success. So why wait? Start optimizing your reporting processes today and achieve your goals faster and more confidently.

Über den Autor

Alpha Serve
Alpha Serve is a software development company that develops enterprise-grade solutions and BI connectors to help companies from all over the world increase their performance and optimize business processes. They contribute reliable and large-scale tools for leading products on multiple platforms, including e-Commerce. There is a great list of products developed for Atlassian, ServiceNow, Zendesk, Shopify, and monday.com. Their main goal is to become the leading multi-platform app developer for professional enterprise software.